How to understand the receipt for an apartment. Check your utility bills three times

Question for a lawyer:

I live in a privatized apartment with my ex-husband and student son. My husband has not paid rent since May 2012 and does not work anywhere. I only pay my half of the rent, and I have accumulated quite a bit of debt. Please tell me how to oblige ex-husband should he pay his share of the rent or is there a possibility of evicting him from the apartment for non-payment?

Lawyer's answer to the question:
Dear Irina, Balakovo!

It is possible to deprive the Owner of his residential premises only on legal grounds; you do not have such legal grounds.

In addition, Interested Persons have the right to legally recover utility bills from your ex-husband.

Good luck to you Vladimir Nikolaevich

Ufa 08/13/2013

11:25 Moscow time
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Lawyer's answer to the question: allowance for utility bills
According to Art. 30 of the Housing Code of the Russian Federation, the owner of a residential premises exercises the rights of ownership, use and disposal of the residential premises belonging to him by right of ownership.

The owner cannot be evicted from a privatized apartment for non-payment of debts.

Thus, since your husband is the owner of the property, he cannot be evicted. In this case, this issue must be resolved through negotiations with the spouse.
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Question for a lawyer:

Hello! I bought an apartment, removed the tenants and the former owner through the court, because... did not fulfill obligations under the contract (did not check out within a certain period of time) Question regarding payment for utility services: I understand that I must pay for the apartment from the moment of registration of the right. At the time of purchase, there was a debt that the seller undertook to pay, but did not pay and the management company sends their debt to me (I have not yet entered into an agreement with the management company and the receipts are addressed to the former owner). Also, one of the residents was recognized as not having acquired the rights, because I have never moved in or lived in an apartment. Should the management company recalculate the receipts with a reduction in the amount of debt due to a non-acquired right (not counting it, there is a court decision), throw out the debt of the previous owner and provide me with an explanation of the accruals?

Lawyer's answer to the question: allowance for utility bills
Go to the management company with a certificate of ownership so that they issue personal accounts in your name. They are required to issue you receipts only from the date of registration of ownership rights to you. Debts must be collected from the previous owner.
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Lawyer's answer to the question: allowance for utility bills
Contact the management company with a written statement justifying the invoice and requesting an invoice from a certain day. The management company has the right to collect debts from former owners in court. Or you can pay this debt yourself and collect it in court from the former owner.
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Lawyer's answer to the question: allowance for utility bills
Contact the Criminal Code to open a personal account in your name, and let the former owners have a headache about the old debt.
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Question for a lawyer:

I wrote a letter asking for a recalculation for 20010 (for water) due to the fact that my son is abroad. Provided a copy of my passport with an exit visa. He left on his own with a green card. They refused me, citing the fact that supposedly a copy of the passport is not a document for recalculation. Tell me what documents to provide me then, because he went there on his own and not on a business trip and of course there are no tickets.

Lawyer's answer to the question: allowance for utility bills
He should have still had his boarding passes.
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Lawyer's answer to the question: allowance for utility bills
Dear Lyudmila! In accordance with clause 56 of the Rules for the provision of public services to citizens:

A document confirming the temporary absence of a consumer may be:

a) a copy of a travel certificate or a business trip certificate certified at the place of work;

b) certificate of being treated in a stationary medical institution;

c) travel tickets issued in the name of the consumer (if the consumer’s name is indicated in these documents in accordance with the rules for their execution), or copies thereof;

d) invoices for accommodation in a hotel, hostel or other place of temporary stay or copies thereof;

e) a certificate from the internal affairs body regarding the temporary registration of the consumer at the place of his temporary stay;

f) a certificate from the organization providing security for the residential premises in which the consumer was temporarily absent;

g) other documents confirming the consumer’s temporary absence.

But this list is not exhaustive. In this situation, the problem is that a copy is not actually a document; you need the originals of some documents that would confirm that your son is abroad.
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Question for a lawyer:

Upon entering into inheritance, she also acquired utility debts for the inherited apartment. The former company that serviced this apartment in June 2013 filed a lawsuit to collect the debt from me as an heir. Debt from 2008 to August 2010. She entered into inheritance in 2012. Can I claim in court that the statute of limitations has expired? If they refuse to recalculate, can they recalculate the debt or not due to the statute of limitations for those months that are not included?

Lawyer's answer to the question: allowance for utility bills
Declare in court that the statute of limitations has passed; they have been missed and the court will refuse to satisfy those claims that were included within these deadlines. Pay the balance that is still within the limitation period
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benefits on utility bills...

Question for a lawyer:

Benefits for utilities

did your brother and his wife take care of their child (6 months)? they registered it for themselves. the mother abandoned the baby immediately after birth. The guardianship authorities say that the family is entitled to benefits for utility bills, but the social protection authorities say that they do not.

Question: are there any benefits for paying utility bills? and, if so, based on what laws? What other benefits are available to the family?

Lawyer's answer to the question: allowance for utility bills
Dear Svetlana!

In this situation, it is better to make a written request to the Guardianship and Trusteeship Authority and the Social Protection Authority, and they will be required to give written answers within a month with reference to the Laws.

Good luck to you.
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Question for a lawyer:

Tell me please,

which article should you follow?

to reset the account and transfer the reset account to me, the new owner?

If the apartment I bought was purchased with outstanding utility bills

Lawyer's answer to the question: allowance for utility bills
Good afternoon, Elena!

It's bad that you bought an apartment with debts. You must pay current fees. If you are charged with the debts of the old tenant and penalties for them, or sent claims, you need to submit a statement that you are not responsible for the debts of the old tenant. It’s convenient for the office to make claims; you don’t have to look for the old owner, there’s a new owner, so let him pay. Do not pay under any circumstances. Go to court with a claim and declare their actions unlawful.

Sincerely, K.V. Istratov
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Lawyer's answer to the question: allowance for utility bills
Elena, there will be no reset. You must pay off all debts in full.
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Lawyer's answer to the question: allowance for utility bills
Nobody will cancel debts for utility bills. You, as a new owner, do not care about this debt, because... You have obligations to pay for utilities from the moment you became the owner. Let the management company or homeowners association make claims against the old owner.
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Question about utility bills...

Question for a lawyer:

Hello! Question about utility bills. U.K. refused to recalculate heating due to overexpenditure hot water when testing a house and replacing batteries in several apartments. Is it legal?

Lawyer's answer to the question: allowance for utility bills
Hello! File a complaint with the housing inspector.
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DEBT FOR UTILITY PAYMENTS...

Question for a lawyer:

Tell me please,

what article of the law should be followed, that the court should be addressed at the location of the object being sold.

And are the demands of the opposite party valid for those located in another city from the object, that they can go to court at the place of registration of one of the parties, and go to them in another city

Lawyer's answer to the question: allowance for utility bills
Article 28 of the Code of Civil Procedure of the Russian Federation. Filing a claim at the place of residence or location of the defendant

The claim is brought to the court at the place of residence of the defendant. A claim against an organization is filed in court at the location of the organization.

Article 30 of the Code of Civil Procedure of the Russian Federation. Exclusive jurisdiction

1. Claims for rights to land plots, subsoil plots, buildings, including residential and non-residential premises, structures, structures, and other objects firmly connected to the land, as well as for the release of property from seizure, are brought to the court at the location of these objects or seized property.

(edited) Federal Law dated July 14, 2008 N 118-FZ)

2. Claims of the testator's creditors, brought before the acceptance of the inheritance by the heirs, are subject to the jurisdiction of the court at the place where the inheritance was opened.

3. Claims against carriers arising from contracts of carriage are filed in court at the location of the carrier against whom the claim was filed in the prescribed manner.

According to part 2. clause 5 art. 153 of the Housing Code of the Russian Federation, the obligation to pay for residential premises and utilities arises from....: the owner of the residential premises from the moment the right of ownership to the residential premises arises......

Housing and communal services can file a lawsuit against the previous owners to collect the debt...
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Lawyer's answer to the question: allowance for utility bills
If there is a dispute about the ownership of an object - at the location of the real estate. And if the dispute is about utility bills - at the location of the defendant.
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utility debt...

Question for a lawyer:

I live in a two-room apartment. apartment. Half the share belongs to me, half the share belongs to my ex-husband. The accounts are all separated. I pay mine carefully, but b. M. doesn’t want to pay for gas. He is registered in the apartment, but does not live. The gas company regularly sends letters threatening to cut off the gas. I just don’t understand what this has to do with it. Gas pipe one, my gas bill is paid. So what should I do?

Lawyer's answer to the question: allowance for utility bills
Elik-palki, you live in this apartment, you use utilities, install meters and pay according to the meters for the gas, water, electricity you consume. I don’t see a problem.
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Lawyer's answer to the question: allowance for utility bills
Dear Irina, as one of the options: you can pay for gas for your husband and then recover the amount of payment from him in court. Or try to come to an agreement with your husband.
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Utility debt...

Question for a lawyer:

Good afternoon.

Please tell me who should pay the debt for utility bills in the following situation: there were 2 owners in the apartment, one of them lived and lives, and in court bought the share of the second owner, who never lived in the apartment, (wording - transfer of rights to the share) . The second owner has accumulated a large debt, which he is not going to pay off, citing the fact that he was asked to transfer rights in court. Who should pay the new owner or the previous owner? Thank you.

Lawyer's answer to the question: allowance for utility bills
The previous owner pays for the debt that accumulated during his time as owner. The new owner will pay for the period from the date of registration of ownership.
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Lawyer's answer to the question: allowance for utility bills
In accordance with Art. 153 of the Housing Code of the Russian Federation, the obligation to pay rent and utilities arises from the moment of state registration of ownership of the apartment.

The new owner is obliged to pay from the moment of state registration of his ownership rights, unless the court decision states otherwise.
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Utility debt...

Question for a lawyer:

Hello! We regularly paid utility bills according to receipts, without debts. When applying for social assistance for utility bills, they collected a package of documents, one of them was an EXTRACT from the HOUSE BOOK (7 people were registered). These documents went to the city administration. But after 3.5 years they tell us that you have debt. Since there are 7 registered, and you pay for 5 people. Although the debt is not listed on the receipt. Tell us what we are doing, who is to blame for this?? Thank you.

Lawyer's answer to the question: allowance for utility bills
In this situation, you need to check the correctness of the accruals and, if you really paid for 5 people instead of 7, in fact declare that the statute of limitations has expired regarding the claims presented. Since claims can be made within 3 years. And from the question it follows that 3.5 years have passed. Consult a lawyer.
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Debts on utility bills...

Question for a lawyer:

Can property rights be deprived or the share reduced for debts on utility bills? Privatized apartment, three owners.

Lawyer's answer to the question: allowance for utility bills
No, they can’t YET!
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recalculation of utility bills...

Question for a lawyer:

Hello, dear lawyers! Please help me understand the following issue:

Since May 2008, there has been no relationship between me and my ex-husband. family relationships, there was no joint farming from that moment on either, since he moved to relatives in Moscow. In April 2009, I received a divorce through the court. All this time, my ex-husband was registered with me and, accordingly, I paid all utility bills for him. In August 2010, by court decision, he was discharged from my apartment. Should the housing department recalculate my utility bills from the date of the court decision on divorce? After all, I actually paid for air for more than a year. Or from the date of the court decision to deregister? Or even from what date? The housing department never gave me an answer to these questions, claiming that they would not do any recalculation.

Lawyer's answer to the question: allowance for utility bills
The recalculation is made from the moment the court decision enters into legal force, and not from the moment the decision is made. If the housing department refuses to recalculate you for the months from which the decision entered into legal force before the month of application, then ask them for a written refusal. You can challenge this refusal in court.
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Lawyer's answer to the question: allowance for utility bills
Dear Lyudmila, recalculation occurs from the moment the ex-husband is deregistered. From the moment of divorce until deregistration, you can recover cash from your ex-husband, because he is equally obliged to pay for utilities. Utility bills are collected for the last 3 years. If the housing department refuses to recalculate you after deregistration of your ex-husband, ask them for a written refusal.
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utility debt...

Question for a lawyer:

Good afternoon

I bought an apartment in a new building, waited until the house was completed (although it was accepted on paper), then sued the developer for delays. After signing the acceptance certificate for the apartment, it turned out that there was a serious debt on utility bills. It turned out that according to the first agreement on the assignment of the right of claim (I am the second owner), I must pay all utility costs. At first, the management company said that it was the developer’s duty to them and I shouldn’t worry. Allegedly, these requirements in the contract are illegal. Now they are demanding that I pay off this debt, they are threatening me with a lawsuit and a reduction in the volume of utilities. Although, from the moment I signed the apartment acceptance certificate, I pay all payments on time and in full. Are the actions and demands of the management company legal?

Lawyer's answer to the question: allowance for utility bills
If the Criminal Code deems it necessary, let it try to collect the debt in court. You challenge this position of the Criminal Code. for any actions of the Criminal Code, challenge them in court
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Long utility bills...

Question for a lawyer:

Hello! Please tell me how to deal with neighbors in a communal apartment? they don’t pay for utilities and the debt is already very large, no one evicts them, they use everything, what’s more, they brought in a stranger, he’s not even registered, but he’s also using everything. Now they decided to make a revolution in the kitchen, connect their own washing machine what will cause us great inconvenience both territorially and morally, how can we fight them? And what to do in this situation? Thanks in advance for your answer.

Lawyer's answer to the question: allowance for utility bills
First, write a statement to the police about the eviction of the above-mentioned stranger. After a response from the police, go to court. The claim should come from the residential complex, not from you.
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Recalculation of utility bills...

Question for a lawyer:

Can I, the owner of a residential property in St. Petersburg without registration, recalculate utilities in the absence of individual metering devices due to temporary absence, because... I serve in the army as a contract officer

Lawyer's answer to the question: allowance for utility bills
They can, provided you provide the relevant documents. But keep in mind - if there are no registered persons in the apartment, the calculation is made per person, regardless of the documents provided.
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Recalculation of utility bills...

Question for a lawyer:

Recalculation of utility bills

Lawyer's answer to the question: allowance for utility bills
For the entire period of absence, but not more than 3 years
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Utility debt...

Question for a lawyer:

Hello!

In 2005, for several months I was charged for water according to a common house meter that came from somewhere, 3.5 times more than the standard. Payment was made regularly according to social standards. Then an individual one was installed apartment meter, and since then, to this day, I have been paying using this meter. Actual water consumption turned out to be almost 2 times less than the social standard, and after a year the communal meter disappeared somewhere. The debt accumulated for charges in excess of the standard in the invoice in the “water” column stretches back to 2005. The management company did not go to court to recover this amount. Two years ago, penalties began to be charged on this amount of debt (current payments are made regularly, on time). Now the current payment is distributed proportionally across all positions. Most of the payment was paid off for the items “water” and penalties, and for the remaining items debts were issued. The management company refused to recalculate me in accordance with the actual payment made on the current invoice. The management company also refused to write off the debt, citing the fact that during this time the legal successors changed several times, and the debt of 2005 was not theirs.

Am I obligated to pay this old debt, or can it be written off somehow? Where to go for this?

Lawyer's answer to the question: allowance for utility bills
Regina, if the utility companies do not meet your needs and do not want to write off this debt, then there is only one way to go to court. File a lawsuit, describe the entire situation and ask the court to oblige the utility companies not to collect these debts from you.

GOOD LUCK TO YOU.
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If you don’t limit yourself to a quick look at the numbers, but delve into the intricacies of the calculation, there is a chance to understand when an error crept in or where you could have saved. A useful thing for the family budget, especially when it comes to regular payments. Such as, for example, payment of housing and communal services. After the introduction in 2016 new uniform fats, understanding the intricacies of accruals has become much easier. And yet the mathematics of the process remains a sealed secret for many.

Photo by Tatyana Stolyarova

Natalya Chernukha, head of the department for accounting, calculation and charging for housing and communal services of the branch of the Unified Settlement and Reference Center in Minsk, agreed to explain the digital intricacies of the bills. For example, we use a notice for December 2017 received by the owner of a Minsk apartment with a total area of ​​50.09 square meter, where one person is registered.

We start with the first block - basic housing and communal services, the cost of which is paid at subsidized rates (their amount is indicated in the allowance in the “Tariff” column).

The first item on the list is “Maintenance”. These are all works that concern engineering systems home, control technical condition buildings. The calculation depends on the area of ​​housing, explains Natalya Chernukha:

Under subsidized tariffs, payment is calculated based on the standard of 20 square meters per person registered at the place of residence, plus 10 “square meters” per family. In this case, one person is registered (this is indicated in the additional information section), the result is 30. We multiply this figure by the tariff (0.1084 rubles) and get the amount in the “Accrued” column - 3.25 rubles.

Next comes the line “ Major renovation" The deduction for it is calculated as follows: the approved tariff (in our case 0.0953 rubles) is multiplied by the number of square meters of total area. It turns out to be 4.77 rubles.

Now let's deal with water. Three lines are dedicated to it: “Hot water supply (water heating)”, “Cold water supply” and “Water disposal”. Moreover, cold water supply and sanitation are measured in cubic meters, and hot water supply - in gigacalories (Gcal). Why? After all, we take meter readings for both cold and hot water in cubic meters.

Let's start with “Cold water supply”. It is calculated by cubic meters depending on whether there are individual water meters (IMU) or not. If there is, then the subsidized rate is 140 liters (0.14 cubic meters) per day for everyone registered in an apartment at the place of residence or place of stay. We multiply this figure by the number of days in the month (in December there were 31) and by the tariff. We get the total amount - in our example it came out to 2.50 rubles.

And now important nuance: IPU indicators for both hot and cold water are included here. Similarly, the volume is calculated for the “Water Disposal” (sewerage) service: how much water came from our tap, so much flowed away. But when we talk about “Hot water”, we mean only its heating, that is, you pay not for water, but for heat energy. Natalya Chernukha says:

A group metering device is installed in the house, which records the entire amount of thermal energy spent on heating water. This consumption is divided by the total volume of hot water used throughout the house. This is how we get how many gigacalories it takes to heat one cubic meter. Next, we multiply this figure by the actual consumption in a single apartment - for this we look at the IPU indicators for hot water. We get the amount of Gcal that is spent on heating water in a particular apartment. And we multiply this value by the tariff and get the result.

For heating (“Heat supply” service) - the same. There is a group metering device that calculates the amount of thermal energy expended to heat the premises. The total consumption is divided by the area of ​​​​all living spaces in the house, so we get the number of Gcal spent on heating one square meter. We multiply this figure by the area of ​​the apartment, and then by the tariff - the amount is ready to be paid.

How much will be charged for the “Municipal Solid Waste Management” service depends on the number of residents. This value should be multiplied by the norm for the generation of solid waste and the tariff; in the capital they were approved by a decision of the Minsk City Executive Committee.

Let’s move on to the item “Sanitary maintenance of auxiliary premises” (relatively speaking, we are talking about cleaning the entrance), this relates to reimbursable expenses of the population. What's the point? There are costs that have been incurred to provide this service. They are assessed as a whole for the house and divided by the number of residents (at the place of residence, under rental agreements for residential premises of a private housing stock, with the exception of children under seven years of age).

This is how we get the cost that must be paid for each resident,” Natalya Chernukha clarifies. - But this service is subject to the maximum permissible tariff. If the amount received is less, the invoice is issued at the actual costs, if more, then in the amount of the maximum permissible tariff. The population does not have to pay the difference.

If the house has an elevator, the heading will contain the column “Elevator Maintenance.” Here, too, everything is simply calculated: the number of people registered in the apartment is multiplied by the tariff.

The next block (thrifty people may not have it) is the same basic housing and communal services, but calculated at tariffs that ensure full reimbursement of economically justified costs. This includes everything that is spent in excess of the established norms at subsidized rates. Let's say maintenance. We ended up with an “extra” 20.09 square meters. According to them, the tariff is no longer 0.1084 rubles, but 0.1155 rubles. The same is with water, which is used more than 140 liters per day per person. For example, for water supply the tariff for overused cubic meters is not 0.5748 rubles, but 0.7638 rubles.

The penultimate block is “Additional services”. This refers to services provided on the basis of contracts (but not to each person in the apartment, but to one subscriber), for example, television, intercom, video surveillance and others. Payment details are specified in the individual contract with the supplier.


Now again about reimbursable services - this is “Electricity spent on lighting of auxiliary premises, operation of equipment, with the exception of elevators.”

The principle is the same as with cleaning entrances, explains Natalya Chernukha. - It is calculated as follows: there is a group metering device that records the energy consumption for lighting places public use throughout the house. This expense is divided by the number of all registered at the place of residence. We multiply the resulting value by the tariff - the amount to be charged comes out. If it is less than the maximum tariff, we pay the actual costs; if it is more, we pay the maximum permissible tariff. The same scheme for calculating energy costs for operating an elevator.

The last item - “Reimbursement of land tax” - does not apply to housing and communal services, but is included in the notice as a separate line, and the accrued amount is added to the total.

It makes sense to save water consumption. Large numbers in this column may not be because you are pouring a lot of water, but because the plumbing is broken. Therefore, be careful when repairing faucets, cistern and other elements. Also, before leaving, do not forget to turn off the valves to avoid accidental water consumption.

Please note: if no one is registered in the apartment, all services are paid at rates that ensure full reimbursement of economically justified costs.

If you do not live in the apartment for more than 10 days and have documents confirming this, you can recalculate some services. But keep in mind: this is not about all housing and communal services. For example, maintenance, major repairs, heating are not included here, because these services are provided regardless of whether a person is in the apartment or not. More detailed information can be obtained from the RSC at your place of residence.

GO TO US

What to do if you do not agree with the amount indicated in the notice

Firstly, do not forget - payment for housing and communal services for the previous month must be made no later than the 25th day of the current month, otherwise a penalty will be charged for each day of delay. The questions you have do not excuse you from this. Therefore, before finding out the nuances, it is better to pay the bill.

Secondly, at the bottom of the notice you can find contact information for the settlement and reference center (RSC) that services your home. You need to call there or come in person and ask any questions you have. If there really is an error in the notice, you will be recalculated.

15.12.2014

The Moscow Housing and Public Utilities Department has published a brochure “How to understand the ENP.”

Every month Muscovites take out mailbox Single payment document (UPD) – a receipt for payment for housing and communal services. The document contains all the information about housing and communal services: tariffs, consumption volumes, charges, etc. It can be difficult to understand, and Muscovites often ask questions about what this or that column means.

What information does the EPD contain?:

1 . Full name – last name, first name, patronymic of the owner/responsible tenant.
2 . The address of the residential premises at which payments for housing and communal services were made.
3 . Barcode. Graphic representation of 28 digital characters. Required for paying for EPD via electronic terminals.
4 . The month for which the EPD was formed.
5 . Payer's personal code. It is this that must be indicated when paying for housing and communal services at terminals, ATMs and via the Internet.
6 . Information about the management organization: name, address, contact details.
7 . Information about the residential premises: type of ownership (own or state (municipal), total and residential area, number of registered (privileged categories of the population are indicated separately), date of creation of this EAP and the date of the last payment for housing and communal services.
8 . Types of services for which accruals are made.
Abbreviations used:
Cold water/hot water supply– cold/hot water supply
Drainage– Water disposal (sewerage)
CPU– apartment metering device
DPU- communal metering device
Cod. and repair.– maintenance and repair of residential premises within the social norm
Sod.and repair l.p.iz.pl.- maintenance and repair of residential premises (excess space)
Sod.and repair.rev.liv.- maintenance and repair of residential premises (for those who have a second home or owners who are not registered in the apartment)
Heating main pl.- heating of the main area
Fear.– voluntary insurance
9 . Volumes of consumption of housing and communal services. Each service uses its own units of measurement: water supply and sewerage cubic meters ( cubic meter), maintenance and repair, social rent of housing - sq. m. (square meters), heating - Gcal (gigacalories), gas is charged based on the number of registered.
10 . Current tariffs per unit of service.
11 . The amount of charges for services (the product of column 9 by column 10).
12 . Information about the amount of benefits for certain types housing and communal services.
13 . Information about recalculation. For example, recalculation for temporary absence and recalculation for services of inadequate quality.
14 . Accruals payable for the service, taking into account benefits and recalculation.

That is why the Department of Housing and Public Utilities of the city of Moscow published a brochure “How to understand the Unified Payment Document”, which explains in accessible language what information is contained in the payment document, the procedure and method of calculation for each utility service, and much more. useful information, necessary to “read” the payment document.

The brochure will help you understand how to correctly apply limit indices and who is entitled to measures social support on housing and communal services and what threatens malicious defaulters for debts on housing and communal services.

What is EPD

The unified payment document is a kind of “calling card” of the city system of payments and charges for housing and communal services.

A single payment document is generated every month by specialists from the Multifunctional Centers for the provision of public services of the city of Moscow (MFC) or state government institutions "Engineering Services" of the districts (GKU IS) and is delivered to residents by the 15th. On average, employees of the city settlement and accrual system generate about 4 million (!) payment documents per month.

When creating a payment document, a huge database is used: addresses and surnames of owners and tenants of residential and non-residential premises, a list of services and their suppliers, information about social support measures, etc. This entire array of information is being processed computer program ASU EIRTS. Several thousand specialists take part in the creation of the ENP. And all to ensure that the payment document ends up in your mailbox.

Control of EPD delivery together with residents

The city has a well-established system for monitoring the timing of delivery of payment documents. If the payment document is delivered later than the 15th day of the month, please report this to the EPD delivery quality control service.

To leave a message about late delivery of a payment document, you must fill out a form on the website of the State Public Institution “Coordination Center for GU IS” www.is.mos.ru.

ATTENTION

Some residents and management organizations have decided to make payments and charges for housing and communal services on their own. Their payment documents for housing and communal services may differ from the Unified Payment Document. The information contained in the brochure and further in the article relates exclusively to the ENP.

What do we pay for?

The services specified in the payment document can be divided into several parts. Housing services, these include the “Rent” service (payment for residential premises for the tenant), and the “Housing Maintenance and Repair” service. Utilities: hot and cold water supply, water disposal (sewage), heating, gas supply. In some areas of the capital, electricity is also included in the ENP. But in most cases, this utility service is paid for on a separate receipt. The payment document also includes other services: locking device, radio, antenna.

Rates, prices and tariffs for housing and utility services are established by the Moscow Government. Thus, tariffs for housing and communal services for 2014 were approved by Decree of the Moscow Government dated November 26, 2013 No. 748-PP.

The cost of services classified as “other” is determined by a civil contract and is not regulated by the Moscow Government. Let's look at all the services in order.

Housing services

If a family uses housing on a rental basis, it pays for the rent, as well as the maintenance and repair of the living space. The rental fee is calculated based on the area of ​​the residential premises and the rate established by the Moscow Government for a specific type of rental - social, commercial or rental of residential premises in non-subsidized buildings.

Homeowners pay for the “Maintenance and Repair of Residential Premises” service.

The cost of the service “Maintenance and repair of residential premises” includes a management fee apartment building(MCD), maintenance and current repairs common property, work provided for in the MKD management agreement.

The amount of payment for the maintenance and repair of residential premises in an apartment building is determined at a general meeting of owners of premises in the house. If the owners have not decided on the amount of payment for the maintenance and repair of residential premises, the calculation is made at prices approved by the Moscow Government.

The Moscow government approves two types of prices for the maintenance and repair of residential premises:
- per area within the established standards(listed below), this price is subsidized by the Moscow Government and now for most Muscovites it is 17.84 rubles. for 1 sq. m.,
- for an area exceeding the established standards. This is the actual cost of services and work for maintenance and current repairs; now for most Muscovites it amounts to 24, 53 rub. for 1 sq.m.

The price per area within the established standards applies to registered residents who have a single residence. In the ENP this service is designated “sod. repair zh.p.”

The difference between the total area of ​​the residential premises and the area within the established area norms (in the EPD it is designated “construction and repair of iz. zh.p.”) is paid at the price for the area established in excess of the norms. For owners who are not registered in the residential premises or who have a second home, accrual is made at the rates for the area established in excess of the norms for the entire residential premises (in the EPD it is designated “construction and renovation of second residential premises”).

To charge fees for the maintenance and repair of residential premises, the following rules apply. For a citizen living alone – 40 sq. m. of total living space, for a family of two people, 56 sq. m. m., for a family of three or more people, 25 sq.m. total living space for each family member.

For example, in an apartment with an area of ​​60.3 sq. m. 2 people are registered. The established norm for a family of two is 56 square meters. m. This means that the area within the established norms will be calculated at a price within the established norm, and the excess area will be 4.3 sq. m. m – at a price per area above the norm.

Utilities: water supply

Payments for water supply can be calculated according to the readings of apartment metering devices, according to the readings of a house metering device or according to standards.

If you pay for water supply services using an apartment metering device (KPU), then the following abbreviations are used in the EPD: “HVS KPU”, “GVS KPU”, “Water drain. KPU" - cold and hot water supply according to the readings of the apartment water meter, water disposal (sewage) according to the readings of the KPU (the sum of the readings of cold and hot water supply).

The cost of water is calculated based on the volume according to the readings of the apartment metering device (KPU), multiplied by the tariff.

The payment document indicates the water consumption in the billing month according to the readings of the apartment meter. But if the KPU readings were not transmitted on time, they will be calculated based on the average monthly consumption volume for the previous 6 months.

If you pay using a home metering device (DPU), the payment document indicates the abbreviations: “HVS DPU”, “DHW DPU” and “Water drain. DPU" - cold and hot water supply, water disposal according to the readings of the house water meter.

Calculation of charges for cold and hot water for apartments where no control units are installed is carried out in accordance with the resolution of the Moscow Government dated February 10, 2004 No. 77-PP.

From the volume of water consumption according to the readings of the house meter, the volume of consumption for all apartment devices is subtracted, the volume of consumption for non-residential premises(if the house has, for example, shops, a hairdresser, etc.), and general house expenses are also deducted, which are determined according to the readings of the meter installed at the place where water is collected for general house needs. If there is no such device, then common household expenses are accepted to be no more than 5 percent of the volume of consumption for a common household device. The resulting balance is distributed among apartments without communal housing in proportion to the number of citizens living in them. At the same time, the resulting volume of consumption per person should not exceed two standards for the consumption of utilities.

If there are neither apartment nor house meters, charges are made according to consumption standards: 6.935 cubic meters. m. cold water per person per month, 4,745 cubic meters. m of hot water per person per month, drainage 11.68 cubic meters per person per month.

Heating and gas supply

Payment for heating residential premises in Moscow, in accordance with Moscow Government Decree No. 468-PP dated September 10, 2014, is calculated based on the average monthly heat energy consumption. To calculate it, the volume of heat consumed over the previous year is taken and divided by 12 months. The average monthly volume consumed by the entire house is then divided by total area at home - this is how the amount of heat required to heat 1 square meter of house area is determined. The result obtained is multiplied by the total area of ​​the apartment and the tariff.

At the beginning of each year, the management organization carries out a reconciliation of the volumes billed to the population for payment and the volumes of thermal energy actually spent for the current year. Based on the results of the reconciliation, a payment adjustment is made, which is usually indicated in the payment document in the “recalculation” column. It can be done both in the direction of increasing and in the direction of decreasing it.

In the absence of metering devices, charges are made according to consumption standards: 0.016 Gcal per 1 sq. m of total housing area.

Payment for gas supply is calculated according to the tariff for each consumer living in the apartment.

Limit indices

The maximum index of changes in the size of citizens' payments for utility services is a universal tool for monitoring charges for hot and cold water supply, sewerage, heating, and gas. Changing the fee above the maximum index is unacceptable and should entail an immediate response from the executive authorities to eliminate this situation.

In the capital, the limit index was approved by Order of the Mayor of Moscow dated June 30, 2014 No. 542-RM and from November 1 to December 31, 2014 it is 6.5 percent. In this case, the maximum permissible deviation from the value of the limit index for a specific residential premises is 3.2 percent.

Also, in the form of formulas, the Moscow Government approved the maximum indices for changing the amount of payments made by citizens for utility services for 2015 - 2018.

Marginal Index = Consumer Price Index x Ratio + 3.5%.

In this formula, the Consumer Price Index is calculated based on the forecast of socio-economic development of the Russian Federation for the year preceding the year for which the change indices are calculated (based on the results of 9 months). The coefficient is a decreasing or increasing coefficient for the corresponding year of the long-term period, determined taking into account the forecast of socio-economic development of Russia for this year.

How to apply marginal indices?

To determine whether the increase in utility charges exceeds the marginal index, it is necessary to compare the charges for the two periods. The fee for any month of the current year must be divided by the fee for December of last year. The resulting value must not exceed the limit index. However, for the first long-term period (from July 1 to December 2014), the selected month must be compared with June 2014.

If the change in the amount of the fee exceeds the size of the established limit index, it is necessary to seek clarification from the MFC/GKU IS of the district, the managing organization. And if you have not been able to find out the objective reasons for exceeding the maximum payment index for utility services, you should contact the State Housing Inspectorate of the city of Moscow and the city executive authorities.

Limit indices cannot be used in the following cases.

1. In relation to one utility service.

Limit indices apply to the total payment for all utility services provided to a citizen. Those. It is incorrect to say that the increase in tariffs for any particular utility service has exceeded the limit index.

2. To the total amount in the EPD.

Limit indices apply only to public services (hot and cold water supply, sewerage, heating, gas). And the ENP, in addition to them, includes charges for housing and other services.

3. To utilities, if the volume of their consumption changes.

In Moscow, the majority of the population pays for utilities based on readings from apartment or communal metering devices. Accordingly, the volume of consumption, as a rule, is not the same every month, so the payment amount varies from month to month.

In addition, the volume of utility services provided is affected by the increase in the number of citizens living or registered in residential premises. Some services are charged for each resident or registered person: gas, and in the absence of individual water meters, cold and hot water supply, sewerage.

4. If your eligibility for benefits has changed.

The amount of the payment depends on whether the citizen has benefits for paying for housing and communal services. When calculating payments, the amount of payment for a specific service is reduced by the amount of benefits provided to it for its payment. In case of loss of the right to a benefit or a change in its size, the citizen’s payment may also change upward and its growth will exceed the approved index.

For convenience and ease of checking whether the increase in utility bills corresponds to the maximum indices, the Government of the Russian Federation has developed an information tool that allows you to make the necessary calculations online.

Currently, this information tool is posted on the websites of executive authorities of the city of Moscow.

Who is eligible for benefits?

The Moscow government provides citizens with effective system social support in the housing and communal services sector. Currently, in the capital, more than 50 categories of citizens are entitled to benefits, which is significantly more than provided for by federal legislation.

Benefits are provided in the form of discounts for no more than one apartment (residential premises) based on rates, prices and tariffs established by the Moscow Government. If a consumer has the right to social support measures for paying for housing and communal services on two or more grounds, benefits are accrued on one of them.

The main document used by public utilities is the Regulation on the procedure for calculating and paying fees for housing and communal services and fees for the use of residential premises of the state housing stock, which was approved by the Council of Ministers of the Republic of Belarus by Resolution No. 571 of June 12, 2014.

In the fat we see that there are basic housing and communal services and reimbursable expenses. Basic housing and communal services are divided into two columns - at subsidized tariffs and at tariffs that ensure full reimbursement of economically justified costs. This means that if a family, for example, uses more water than defined by the standards, then it will have to pay for the excess in full.

Tariffs for basic housing and communal services - maintenance, major repairs, hot and cold water supply and elevator maintenance - were established by decision of the Brest Regional Executive Committee No. 18 of January 12, 2018.

  1. Maintenance

Maintenance fees at a subsidized rate are calculated up to 20 square meters. meters for each person registered in the apartment plus 10 sq. meters of total area for the whole family. Anything above the norm is paid in full. In the living room we see that the total area of ​​the apartment is 73.5 square meters. meters. This means that a family of two will pay a subsidized rate for 50 square meters. meters, in full - for 23.5 sq. meters.

  1. Major renovation

Payment for major repairs is made at a subsidized rate for the entire area, in our case – 73.5 sq. m. meters.

  1. Cold water supply

Despite the fact that the line is called “Cold water supply,” the consumption of cold and hot water is taken into account here; heating is paid separately.

According to the decree, the norm of water consumption per person is 140 liters per day. February had 28 days. We convert liters to cubic meters and calculate: 0.14*28=3.92 cubic meters. Two people live in the apartment, which means that at a subsidized rate they will pay for 7.84 cubic meters.

In the block " Additional information“according to the personal account” we see that the consumption of cold and hot water according to individual meter readings for the month exceeded the norm - the family used 18 cubic meters. water. This means that for 10.16 cubic meters. they will pay full price.

  1. Water disposal (sewage)

Everything is simple here: how many liters pour out of the tap, so many flow into the sewer. These figures are identical to those indicated in the lines “Cold water supply” - 7.84 and 10.16 m3.

  1. Hot water supply (water heating)

The house does not have a group metering device for heat energy consumption for heating water, so it is calculated according to the approved standard, which is equal to 0.080026 gigacalories per cubic meter. water (it is not printed in fat).

In the “Additional information on personal account” block it is indicated that the hot water consumption was 11 cubic meters. To find out how much heat energy was spent heating this water, we multiply 0.080026 by 11 and get 0.8803 gigacalories.

  1. Heat supply (heating)

The house has a group metering device for heating energy consumption. Standard for 1 sq. meter can be found by dividing the device readings (56.73 gigacalories in February) by the total area of ​​residential premises (2,609.12 square meters). It turns out 0.02174. To find out how much heat energy was used to heat the apartment, we multiply 0.02174 by its area (73.5 square meters) and get 1.5981 gigacalories.

If no one is registered in the apartment, the payment for heating will be at the full rate and not at the subsidized rate.

  1. Elevator Maintenance

Elevator maintenance is paid at a subsidized cost by people living on the floor where the second elevator stop is located and above. The fee depends on the number of people registered in the apartment.

For example, individual entrepreneurs who rent out an apartment for short-term accommodation can pay for elevator maintenance at full cost.

  1. Municipal solid waste management

The fee is calculated at subsidized rates based on the standard for the generation of solid municipal waste (garbage), which is established by local executive and administrative bodies. In the Brest region, according to this standard, a person can “litter” 0.165 cubic meters. (165 liters) per month. The total amount of the allowance depends on the number of people registered in the apartment.

From February 8, 2018, fees for handling MSW will be calculated at different rates depending on whether the house is equipped with a garbage chute or not. This is provided for by Decree No. 473 of December 31, 2017. The tariff for houses that use a garbage disposal will be higher.

  1. Sanitary maintenance of auxiliary premises

The fee is paid based on the actual costs of the contractor and the number of people registered in the apartment, with the exception of children under seven years of age. This will be different for each home. This line may include services for disinfection, disinfestation, and deratization.

The maximum permissible tariff for the service is 0.56 rubles.

  1. Electricity for lighting of auxiliary premises and operation of equipment, with the exception of elevators. Electricity for operating elevators

The fee is calculated based on the readings of the group metering device for electricity consumption and the number of people registered in the apartment, with the exception of children under seven years of age.

The maximum allowable amount of reimbursement for such expenses for public areas is 0.46 rubles, for elevators – 0.52 rubles.

  1. Land tax depends on the area land plot occupied by the house (see Resolution of the Ministry of Housing and Communal Services of the Republic of Belarus dated June 16, 2012 No. 14 “On approval of the instructions on the procedure for reimbursement of land tax amounts”).

Breakdown of actual costs– this is the amount that the housing and communal services department spent on maintenance home, it is published to inform residents.

Some people may have benefits. You can find out more about this by reading the law of June 14, 2007 No. 239-z “On state social benefits, rights and guarantees for certain categories of citizens.”

Information was provided by the Center for the Calculation of Housing and Utility Payments of the Municipal Unitary Enterprise “ZhREU Brest”.